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Frequently Asked Questions
Have a question? There's a good chance the answer is right here. Select a topic below to see related Frequently Asked Questions. If you do not find the answers you're looking for, use our Contact Us form to e-mail your information request to the appropriate Pfizer contact.
Pfizer has programs that can help Americans without prescription coverage save on many Pfizer medicines, no matter their age or income. People with limited incomes may even qualify to get their Pfizer medicines for free. Call 1-866-706-2400 or visit www.pfizerrxpathways.com for more information.
235 East 42nd Street
New York, NY 10017
You can find information about Pfizer offices in other countries by visiting those country Web sites.
Ian Read is the Chairman and Chief Executive Officer of Pfizer Inc.
Visit the History Section of this Web site for historical information about Pfizer.
For job availability or to submit a resume online, please visit the Careers Section of this Web site.
You can get more stockholder and financial information by visiting our Investors Section.
Our annual report is available in the Financial Reports Section.
This Web site contains much of the information that you may need. For financial information, please visit our Investors Section where you will find our Annual Review and other financial reports. Information about Pfizer's History can be found in the History Section, and information about Pfizer can be found in the About Pfizer Section.
- In the U.S. - Contact Chemtrec at 1-800-424-9300
- Outside the U.S. - Contact Chemtrec at +1-703-527-3887
Depending on the type of product, during business hours, contact:
- Human Health Prescription Products - 901-387-5213
Greenstone LLC Prescription Products - 1-800-447-3360
Or online at: www.greenstonellc.com
If you suspect the Pfizer product you have purchased may be counterfeit, contact us at 1-800-438-1985.
You should first contact the Privacy Officer.
Pfizer does not send SPAM. Although we have staff dedicated to finding spammers and spoofers, it is impossible for us to stop all of those who illegally use our name and trademarks. The United States Federal Trade Commission requests that citizens forward SPAM to them at [email protected] (include the message header). For more information you can link to the Federal Trade Commission's website at www.ftc.gov/spam.
When you request information or sign up for a Pfizer program or service, you are given the option of receiving recurring informational/promotional e-mail from Pfizer. We provide unsubscribe (opt-out) instructions in our communications. Pfizer honors all opt-out requests. If you are not satisfied with the results of your request to unsubscribe, you may contact us by e-mail or at the postal address below.
We use personal information you provide to fulfill your request for information, products or services. We may seek your general consent to provide additional information, products or services. We give you notice of how your information will be used at the point of collection. We may personalize our Web sites to provide you with a customized interactive experience, and we may target our marketing and health care messaging on those sites based on information we have about you.
For a more detailed description of "uses" please see our full Privacy Statement.
The short statement is only a summary provided for your convenience. The full Pfizer Privacy Statement should be consulted if you have specific questions.
235 East 42nd Street
New York, NY 10017
Web Site Feedback
Please use our contact form to report a Web site problem or make suggestions to improve the Pfizer Web site. Although your message is important to us and we read all messages, you may not receive a personal reply due to the large volume of messages we receive.
Consumers who have general product-related questions, please call 1-800-TRY FIRST (1-800-879-3477) Monday through Friday 9:00am to 7:00pm ET.
If you are a Healthcare Professional or Consumer seeking medical information about our prescription products, please contact Pfizer Medical Information.
Pfizer has programs that may help, no matter your age or income. You may even qualify for free Pfizer medicines. Visit Pfizer RxPathways® to find patient assistance programs that may best meet your needs.
What is Pfizer RxPathways?
Access to medicines is a cornerstone of Pfizer’s commitment to health care. For more than 25 years, Pfizer has offered an array of prescription assistance programs to help eligible patients get access to their Pfizer medicines. Today, this assistance is provided through Pfizer RxPathways™, formerly Pfizer Helpful Answers®, which helps eligible patients get access to their Pfizer medicines by offering a range of support services, including insurance counseling, co-pay help, providing Pfizer medicines for free or at a savings, and more.
Pfizer’s patient assistance programs have helped millions of uninsured and underinsured patients gain access to the medications they need. For more information on Pfizer RxPathways, please visit www.PfizerRxPathways.com.
Partnership for Prescription Assistance - The Partnership for Prescription Assistance is an industry program that offers a single point of access to more than 475 patient assistance programs, including over 180 programs offered by pharmaceutical companies, such as Pfizer Helpful Answers.
Medicare Part D Prescription Drug Program - Medicare Prescription Drug Coverage was set up to help people with Medicare pay for their prescription drugs. Medicare has contracts with private insurance companies who offer prescription drug plans. Each company has set up its own plan. People with Medicare can choose whether or not they want to join a plan.
State Assistance Programs - There are many patient assistance programs offered depending on what state you live in.
Select a topic from the list below for answers to many frequently asked questions about Pfizer employment and recruiting.
As the world's leading pharmaceutical company, we strive to conduct business responsibly to deliver innovative health solutions. To learn more about this, please visit our Responsibility Section.
To learn about Corporate Responsibility at Pfizer please read our Annual Review.
Yes, in 2002 Pfizer became the only U.S. pharmaceutical company to endorse the principles of the Global Compact. To see what Pfizer is doing as an active participant of the Global Compact view our Annual Communication on Progress.
Learn how Pfizer integrates citizenship throughout the entire company, how it defines our role in local and global communities, and how we strive to conduct business responsibly in a changing world.
Pfizer Corporate Responsibility Report
Learn more about our priorities and how we strive to conduct business responsibly. Discover how we are working to find common ground with our stakeholders and become a trusted partner in sustainable health care solutions.
Download the Pfizer Annual Report to get answers to pointed questions about Pfizer and about the way we approach human health. Or, use our contact form to give us your suggestions and feedback on how we can improve our annual report. Although your message is important to us and we read all messages, you may not receive a personal reply due to the large volume of messages we receive.
Get more information for individual shareholders of Pfizer securities.
Pfizer shareholders of record needing assistance and information can contact us in the following ways.
Weekdays 9:00 a.m. - 5:00 p.m. EST
An automated response system is available 24 hours a day.
Computershare Trust Company, N.A.
P.O. Box 43069
Providence, RI 02940-3069
Computershare Trust Company
P.O. Box 13531
Newark, NJ 07188-001
Computershare Trust Company, N.A.
250 Royall Street
Canton, MA 02021
To view a listing of Pfizer's press releases, please visit the Pfizer Press Releases Section.
Please e-mail Pfizer Corporate Media Relations and let us know what the photo or video will be used for, any specifications, and your deadline.
Please e-mail Pfizer Corporate Media Relations and let us know which Pfizer executive you would like to interview, the nature of the interview, your contact information, and your deadline.
Please e-mail Pfizer Corporate Media Relations and let us know which Pfizer executive you would like to speak at your event, the nature of the event, your contact information, and the date of the event.
You can contact the Pfizer Media Group by phone or by e-mail. To ensure that customers, investors, and others receive the appropriate attention, Pfizer media contacts may ONLY respond to calls and e-mails from professional journalists.
Phone: (212) 573-1226
Information for Journalists
Get quick access to information about Pfizer as well as our multimedia library of images and videos available for use in articles and other media, and more.
Information about our company: who we are, what we do, and how we do it.
The most recent Pfizer Annual Reports and Corporate Performance Reports.
For requests related to Continuing Medical Education grants and charitable contributions, please visit the Independent Grants for Learning & Change page.
If you are interested in using the Pfizer name or logo, names and logos of its products or any other Pfizer material that you see on our Web site or elsewhere, we require that you obtain written permission from us before you make use of any of our material. It is our Intellectual Property and we are very protective of it.
The Robert Thom “History of Medicine” and “History of Pharmacy” paintings have been donated by Pfizer Inc. to the University of Michigan Medical School and the American Pharmacists Association Foundation, respectively. For photographs, permissions or further information, please contact the following:
For the History of Medicine series:
University of Michigan Museum of Art
915 East Washington Street, Suite 0540
Ann Arbor, MI 48109-1070
For the History of Pharmacy series:
Executive Director / CEO
American Pharmacists Association Foundation
1100 15th Street NW, Suite 400
Washington, DC 20005-1707